Working as one, Fujitsu and ServiceNow are helping public sector organizations to grow trust, and achieve transparency, value, and efficiency. We’re connecting people, systems, and workflows; empowering civil servants to drive performance and deliver citizens frictionless access to the information and services they need.
How ServiceNow can bring government closer to the people?
These are challenging times for the government and all its associated public services. Volatile health and economic conditions due to the pandemic, as well as a rising need for a more ‘consumer-like’ interface between public servants are factors that have led citizens to question how government should be delivered.
Fujitsu and ServiceNow can contribute to delivering strategies which can address those challenges.
ServiceNow is vital to delivering change and value… but its full potential isn’t being realized.
Fujitsu is helping public sector organizations change that. Together with ServiceNow we’re modernizing workflows, empowering people, and realizing value to achieve urgent priorities
Optimizing the IT service Management Environment
The challenge was to replace legacy ITSM toolsets with a configurable, modern architecture platform, providing flexibility to govern the data and vendor independently.
“Fujitsu is a global leader in ServiceNow
implementation, and has extensive knowledge of our business, which made it the perfect partner.” Representative, North American hydroelectric company
How ServiceNow achieves the right kind of ‘singularity’ with the citizen?
Government is about trust. Trust that public departments, their elected officials, and the organizations they’re responsible for, are on the side of the people. The experience of the COVID-19 pandemic has re-invigorated the debate about what the public sector is for and how it needs to be organized so that it is more effective. And digital technology is at the heart of that discussion.
Thank you.